Introduction
Uphold is a multi-asset digital platform that allows users to buy, sell, hold, and transfer currencies, cryptocurrencies, and precious metals. This guide provides concise steps to securely access your Uphold account, including login procedures, verification, funding, and account security.
Account Creation
- Visit uphold.com or download the Uphold app.
- Click Sign up and provide a valid email and a strong password.
- Verify your email by clicking the link sent by Uphold.
- Enter profile details including full name, address, and phone number.
- Complete identity verification (KYC) by submitting government-issued ID and selfie if required.
Accurate information ensures faster verification and access to full features.
Logging In
Web
- Navigate to uphold.com and click Log in.
- Enter your email and password.
- Complete 2FA if enabled.
Mobile App
- Open the Uphold app.
- Enter credentials or use biometrics if set up.
- Complete 2FA if required.
Two-Factor Authentication (2FA)
- Enable via authenticator apps (recommended) like Google Authenticator or Authy.
- SMS-based 2FA is available but less secure.
- Backup 2FA codes in a secure location.
Funding Your Account
- Bank transfer (ACH, SEPA, Wire) based on your region.
- Debit/credit card deposits.
- Crypto deposits to your Uphold wallet.
Always confirm deposit address and network for cryptocurrencies to avoid loss.
Sending and Receiving
- Select asset > Receive to get deposit address or QR code.
- Select asset > Send to transfer funds, review address and network.
- Use small test transactions for first-time transfers.
Security Practices
- Use a unique strong password and password manager.
- Enable 2FA.
- Store recovery codes securely offline.
- Beware of phishing and verify domains and emails.
- Regularly monitor account activity.
Account Recovery
Forgot Password
- Click Forgot password? on login page.
- Follow email instructions to reset.
Lost 2FA Device
Use backup codes or contact Uphold support for identity verification to regain access.
Troubleshooting
- Check credentials, clear browser cache, or try a different device.
- For verification delays, review email requests from Uphold.
- Check transaction confirmations for deposits and withdrawals.
FAQ
Quick Reference
| Action | Where | Notes |
|---|---|---|
| Create account | Website/App | Email verification + KYC |
| Enable 2FA | Account settings | Authenticator app preferred |
| Deposit funds | Asset card > Receive | Confirm network/address |
| Send funds | Asset card > Send | Verify recipient address |